Please be sure to arrive on time for your appointment. If you are more than 15 minutes late, we WILL have to reschedule your appointment in order to ensure minimal wait times for our clients. LATE ARRIVALS PAST 15 MINS WILL RESULT IN THE CANCELLATION OF YOUR APPOINTMENT AND THE FORFEIT OF YOUR $30 DEPOSIT. AND ANOTHER $30 DEPOSIT WILL BE REQUIRED IN ORDER TO RE-SCEDULE. DEPOSIT A $30 dollar deposit is required to secure your date and time for all appointments made and will be applied to your instore purchase .In the result of a " NO Call, NO Show" or failure to notify us of your cancellation within 24 hours leading up to your appointment will result in a forfeit of your deposit, and a new deposit must be made in order to reschedule.

PAYMENT & CANCELLATION
Payment We gladly accept Visa, Mastercard, America Express, Discover and cash.
Cancellation If you need to cancel your appointment please give us 24 hours in advance. You may call or email us at any time.
Phone: (818)433-7039 Email: prenatal.cinemas@gmail.com
GENERAL POLICIES Free Come Back policy We promise to make every effort to obtain the best possible images of your baby. We cannot ensure that the images will be similar to those you might have seen elsewhere, or even from our office, or that we can always meet everyone’s expectations. Every baby scans differently, depending on its gestational age, position, amount of amniotic fluid, and mother’s body type. Sometimes if the baby is persistently looking face down, i.e. towards your spine, it may be difficult to see the baby’s face. If this happens, a repeat scan might succeed if the baby has turned to a better position for imaging.

For our clients’ satisfaction we have designed the following Free Come Back Policy: If your baby was not in a favorable position for 3d/4d ultrasound imaging and we are unable to capture your baby’s face, we will do a second 15 min scan free of charge. This Free Come Back Policy is valid within 2 weeks of the initial appointment. After 2 weeks you will be charged $30 dollars for each additional week you wait to re-book an appointment. Please be sure to arrive on time for your appointment. If you are more than 15 minutes late or do not show, your Free 15 minutes re-scan will be forfeited and you will be charged a $30 fee to reschedule. If you need to reschedule you have 24 hours to notify us of your cancellation or there will be a $30 dollar charge to reschedule your appointment. You have up to 1 weeks after your cancellation to reschedule or there will be a $30 dollar charge to return. NO OUTSIDE FOOD OR DRINKS To ensure prompt start times we do not allow outside food or "Set Ups" for 30 min Appointments. If you wish to book the Theater for longer than 30 minutes and plan on having a gender reveal party to include set up , snacks and drinks please give us a call for pricing and details (818)433-7039.